Privacy policy

Connected Data Group B.V. (hereinafter: "CDG", "we" or "us") respects the privacy of its customers, website visitors and training participants. This privacy policy describes how we collect, use and protect personal data.

1. Data controller

Connected Data Group B.V.
Koningsweg 101
5211 BH 's-Hertogenbosch, the Netherlands
Email: info@connecteddatagroup.com
Phone: +31 (0) 73 203 22 71

2. What data do we collect?

Contact form and quote requests

  • Name, email address, phone number, organisation
  • Content of your message

Training registrations (Connected Data Academy)

  • Name, email address, phone number
  • Organisation and job title
  • Invoicing details (company name, address, VAT number)
  • Dietary requirements (for classroom trainings with catering)

Website visits

  • IP address, browser type, operating system
  • Pages visited and click behaviour (via analytics)
  • Cookies (see our cookie policy)

3. Purposes of processing

We process personal data for:

  • Responding to contact requests and quote requests
  • Performing training agreements (registration, communication, certification)
  • Sending invoices and processing payments
  • Improving our website and services
  • Complying with legal obligations (tax law, retention obligations)

4. Legal basis

  • Performance of an agreement: for training registrations and consultancy agreements
  • Legitimate interest: for website analytics and improvement of our services
  • Consent: for placing non-essential cookies and sending newsletters
  • Legal obligation: for fiscal retention obligations

5. Sharing with third parties

We only share personal data with:

  • DAMA International, for CDMP exam registration and certificate issuance (for CDMP trainings)
  • Genesee Academy, for CDVDM/CBCM certifications
  • Payment service providers, for processing payments
  • Hosting provider, for hosting our website
  • Accounting/administration, for invoicing and financial obligations

We never sell personal data to third parties.

6. Retention periods

  • Contact form data: maximum 1 year after last contact
  • Training registrations: 2 years after completion (or longer if needed for certification verification)
  • Invoice data: 7 years (legal retention obligation)
  • Website analytics: maximum 26 months

7. Security

We take appropriate technical and organisational measures to protect personal data, including SSL encryption, access control and regular security updates.

8. Your rights

Under the GDPR you have the right to:

  • Access your personal data
  • Rectification of inaccurate data
  • Erasure of your data ("right to be forgotten")
  • Restriction of processing
  • Portability of your data
  • Object to processing based on legitimate interest

You can send your request to info@connecteddatagroup.com. We respond within 30 days.

9. Cookies

Our website uses cookies. You can set your preferences via the cookie banner. Essential cookies are necessary for the website to function. Analytical and marketing cookies are only placed with your consent.

10. Complaints

Do you have a complaint about the processing of your personal data? Please contact us. You also have the right to file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

11. Changes

This privacy policy may be amended. The most current version is always available on this page. Last update: March 2026.